From the "CCleaner - FAQ" page (http://ift.tt/1zcadhY), I click on the "Where is the help file?" link (http://ift.tt/1EaEb4p). This takes me to a page which contains the "Click here to go to the help section homepage" link (http://ift.tt/1zcadhZ), a page that contains a fairly minimal amount of information. Under the "More resources" section of this page there is another "Frequently Asked Questions (FAQs)" link (http://ift.tt/1EaE9d2) which is described as follows:
"View the questions users most frequently ask about CCleaner. We recommend you read this before looking in other sections."
Clicking this link in search of more comprehensive documentation takes me to a page that prompts me for my email/password. Even though the link that brought me to this page contains the string "forums", this login page doesn't accept my forum login info (I'm already logged into the forum BTW) nor does it provide any info on what account is being referenced beyond a "Lost password?" link (http://ift.tt/1zcacKP) which doesn't recognize my email address nor provide me with an option to register for this mystery account. I suspect that this account is a separate support account that requires the purchase of one of the "Pro" products.
I realize that the Piriform business model might lend itself to having fewer resources to maintain/update its website but this is all very confusing/frustrating for anyone trying to research its products. This seems to me to be self-defeating when trying to increase a customer base (including paying customers) as I'm guessing that a good percentage of potential customers might just throw up their hands in frustration and move on (which I almost did/am about to do).
Just my 2 cents...
FAQ link takes me to login page? (i.e. scattered/confusing documentation)
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